Terms of Service

1. Service Overview

Danang Dental Care provides a connection service between international patients and dental clinics in Da Nang, Vietnam. Our services include:

  • Dental clinic recommendations and appointments
  • Translation services during consultations and procedures
  • Transportation to and from dental appointments
  • General support and coordination throughout your dental care journey

2. Service Terms

By using our services, you agree to:

  • Provide accurate and complete medical information
  • Attend scheduled appointments or provide 24-hour notice of cancellation
  • Pay for dental services directly to the dental clinic
  • Follow pre and post-treatment instructions provided by the dental clinic
  • Communicate any concerns or issues promptly

3. Payment and Fees

Our payment terms are as follows:

  • Service fees are charged separately from dental treatment costs
  • Dental treatment costs are paid directly to the dental clinic
  • Cancellation fees may apply for late notice cancellations
  • Payment methods include credit card, bank transfer, and cash

4. Cancellation Policy

Our cancellation policy includes:

  • 24-hour notice required for appointment cancellations
  • Rescheduling is subject to clinic availability
  • Late cancellations may incur a fee
  • Emergency cancellations are handled on a case-by-case basis

5. Liability and Disclaimers

Please understand that:

  • We are not a medical provider and do not provide dental treatment
  • All dental procedures are performed by independent dental clinics
  • Medical outcomes and complications are the responsibility of the treating clinic
  • Travel insurance and medical insurance are recommended
  • We will assist with communication in case of complications or concerns

6. Service Modifications

We reserve the right to:

  • Modify our services and fees with notice
  • Update these terms of service
  • Decline service at our discretion
  • Change service providers when necessary

7. Contact Information

For questions about these terms, contact us at:

Email: support@danangdentists.com

Phone: +84-818-548-409

Address: [Your Business Address in Da Nang]

Last Updated: February 2025